Privacy policy
We only collect what we need to contact you and arrange your visit.
This policy applies to the website nhakhoaducnhan.vn, operated by Công ty TNHH Nha khoa Đức Nhân, at 308 QL1A, KP.1, Hố Nai Ward, Đồng Nai City, Vietnam.
Information we collect
When you send a booking request on this website, we receive:
- Your name and phone number (required), and your email (if you enter it).
- The service you are interested in, and a description of your dental condition if you choose to write one.
- The offer you were viewing, if any.
- Your first source of visit: campaign parameters (utm) in the link and the domain of the site that referred you. This is not tied to your name in our system logs.
The website does not use tracking cookies or third-party analytics. The visit source is kept briefly in your browser's session storage and disappears when you close the tab.
How we use it
- To call or message you to confirm and arrange your appointment.
- To advise you on the service you asked about.
- To understand which channels bring visitors to the website, so we can improve its content.
We do not sell your information or share it with others for their advertising.
How we handle and protect it
- Booking requests are sent by internal email to the clinic's customer care team.
- Server logs do not record your name, phone number or dental condition.
- The form uses Cloudflare Turnstile to block spam and limits how often requests can be sent from one IP address. The website is served through Cloudflare, which may process your IP address when you visit.
How long we keep it
We keep your information only as long as needed to handle your request and follow up with you. Medical records are kept as required by Vietnamese law on medical examination and treatment.
Your rights
Under Decree 13/2023/NĐ-CP on personal data protection, you have the right to know how your data is used, to give or withdraw consent, and to access, correct, delete or restrict the processing of your personal data. To exercise these rights, email us at the address below and we will reply as soon as we can.
Contact
For any question about this policy:
- Email: cskhnkdn@gmail.com
- Phone: 0935 981 846
- Address: 308 QL1A, KP.1, Hố Nai Ward, Đồng Nai City
Changes to this policy
We may update this policy when the way we handle data changes. The new version takes effect once it is posted on this page.